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About GMThere’s never been a more exciting time to work for General Motors.To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won’t happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.Why Work for UsOur culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.Job DescriptionDevelop and research new strategies to improve Retention at Service Shops of Chevrolet Dealers.Management of Regular Inspections Program ( packages/ price/ negotiation/ communication).Development of new digital tools focused on service retention Continuous improvement for service processes.Support to develop methods of training to implement the new methodology/new programs.Manage and analyze parameters related to Service Department (Reports based on FACT´s or equivalent).Monitor Reports and evaluate results Support Field operations (GNPV / COPV) Assist Dealers with service matters.​Additional Job DescriptionSKILLS Mandatory – EnglishHigh level of interpersonal skills to work effectively with otherrComputer proficiencyCommunication skillsHigh level of analytical abilitySelf motivated and seeks empowermentCreativityCompleted Bachelor’s degree DESIRABLEknowledge of Dealer processesSpanishDiversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.